Shipping policy
Here's everything you need to know about how Beach Twins orders get to you.
Where we ship
We currently ship to addresses in the United States only, including P.O. boxes and APO/FPO addresses where our carriers deliver.
Shipping costs
- Free standard shipping on every order, with no minimum.
Your shipping cost is shown at checkout before you pay.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery time
Standard delivery usually takes 5–10 business days after your order ships. Our products ship directly from partner suppliers in the U.S. and overseas, so if you order more than one item, they may arrive in separate packages on different days.
Tracking
As soon as your order ships, we'll email you a tracking link. Tracking can take up to 48 hours to show its first update.
Late, lost, or damaged packages
If your tracking hasn't updated in 7 days, or your order hasn't arrived by the estimated delivery date, email us and we'll look into it right away. If your package is lost in transit, we'll send a replacement or issue a full refund. If it arrives damaged, please see our Refund Policy.
Address accuracy
Please double-check your shipping address at checkout. We can't redirect a package once it ships, and we aren't responsible for orders delivered to an incorrect address entered at checkout. Any reshipping costs are the customer's responsibility.
Questions?
Email us at support@beachtwins.com. We're happy to help.